A wonderful experience.
I live out in the suburbs close to one of DeSerres competitors, so I don't make it into one of their stores often. The times I do, I have my art-obessed daughter in tow, and it makes for a pricey trip. I recently started a new job down the street from this store, so I was able to drop in sans daughter - my my wallet thanked me.
What I like about DeSerres as a whole is it is much more art-focuses as opposed to their major competitor who is arts and craft focused. After browsing around taking in the store, I started to look for the products that I had actually gone there for. I was then approached by a lady working there who promptly showed me where both of the things I was looking for were located (Shrinky Dinks plastic sheets & epoxy putty.)
I then checked out and had pleasant conversation with the person working the front desk. When people in retail enjoy what they are doing it comes across in their interactions and I defeinitely loved the experience.
Will repeat when I can!