My colleagues and I came here for lunch on Friday; a majority of us voted on coming here. This was the second worst vote of the week; the worst was the night before, when Ontario decided who is going to be the new Premier.
The service was horrific. While we were a group of 20, we did call a few days ahead to make a reservation. We were seated on the patio which was being serviced by just one waitress. Our food arrived to the table extremely late and staggarad - some people didn't receive their meal until at least 20 minutes after other parts of the group.
Orders were also sent to the table incorrectly - main dishes were paired with the wrong sides, and food that was not ordered was being brought to the table.
The waitress had a very poor excuse for the disappointing service and under staffing. She said that a lot of the staff were on vacation. What kind of manager would allow a large number if their staff to have the same day off???
The food was ok, but did not look like the photos on their website. The gravy I ordered tasted sour - no thank you!
The only positive thing I can say about this restaurant is they had a great looking patio, with lots of greenery and decorative water falls.
The poor service cannot be forgiven. Our lunch hour turned into almost 3 because of the slow service. I would be completely understanding if 20 of us spontaneously showed up for lunch, but we had a reservation so there was no reason for one waitress to be inundated.