rev:text
| - First time at Oak and Embers and I wasn't impressed. From the beginning, they were off to a bad start. We stood at the hostess stand for 10 minutes before being greeted. We sit down to a half empty restaurant at 6:30 on a Saturday night. The restaurant slowly starts to fill up around us and every other table is being greeted by a waitress and getting drinks. After 20 minutes, I go to the hostess stand and ask for a waitress. 10 minutes later, I go ask the bartender for a waitress. We've now been in the restaurant for 40 minutes, sitting for 30 and still haven't placed a drink order. Finally, the hostess comes over and takes our drink order. 5 minutes later, our waitress comes over and to get our drink order again bc "it was confusing".....3 kids lemonades, 2 waters and a bourbon. Really confusing. We immediately place our meal order since we've now memorized the menu. It takes 40 minutes for the food to come out. Our drinks have been empty for 20 minutes and no refills offered. The food was decent. At the table we had the pulled pork, brisket, and ribs as entrees. Sides were fries, green beans, baked beans, apple slaw and succotash. The BBQ was ok.....all 3 were dry but had good flavor. The apple slaw, baked beans and succotash we great. The kitchen is operating out of a mobile kitchen trailer behind the building. I don't know if this temporary but I hope so. A relatively new restaurant that still needs to get the kinks out bc the front of the house completely failed tonight. I might come back for a 2nd chance but they sure have work to do. You can have great food but if the front of the house can't handle the customers, you won't be in business very long.
|