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About: http://data.yelp.com/Review/id/US-Lm86haXK1kprSBeqN4Q Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-07-06 00:00:00 (xsd:dateTime)
itemReviewed	Martineau Dentistry
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	12 (xsd:int)
rev:text	Clean office and the doctor I saw, as well as the other back office personnel were knowledgeable and nice. My issue was with the Office Manager, Marsha. I called weeks before setting an appointment to ensure that they took my insurance and during that call I was constantly spoken over, interrupted, and was finally told yes they do take veteran insurance. I thought maybe she was having a bad day, so a few days later I dropped of the pre-patient forms and asked them to make me an appointment in a few weeks. 1st red flag I received a call later stating they could not find me in the insurance group, so I copied my insurance card and e-mailed it to them. 2nd red flag When I went to my appointment, I was given a stack of forms to fill out. The same ones I delivered weeks before. This was my 3nd red flag. After the cleaning and check-up, they found some items that needed to be addressed and told me my insurance doesn't cover it. I thought that was wrong and asked them if they called, went to the provider website, and used my card information. I was told 'we did everything'. 4th red flag. It took me 20 minutes the next day to verify I was covered for the procedures they wanted to do and e-mailed them the proof. 2 days later they called and told me that I was covered and they received the wrong information. Final red flag. To me, front office staff may not do the actual work, but they have just as much of an impact on a patients view of services rendered.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Todd

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