Surprisingly unorganized as a theatre. It could have just been the day we were there, but overall it seemed like everyone there was on their first day on the job.
Otherwise the place is wonderful, everything's clean, prices are reasonable (at least compared to the prices at normal theatres). The picture is a high quality digital projection and the sound was OK compared to a normal theatre (i'm not an audiophile so YMMV). Also the armrests don't go up.
Definitely a good place to catch a movie that other theatres won't play.