I am disgusted with the owner. After scheduling a large (over 150 guest), milestone event for my son, the party planner quit. I was not notified about it, and when I happened to hear,I got in contact with the owner.
We had already done lots of planning with the party planner and even signed a contract. The owner tried to convince us we didn't need to rent out as much space as planned and that she could "save us money."
With 6 months left until the event, we had to reinvent the planning wheel with her and basically start over, since she had no accurate records of former plans. Then after several weeks, the owner finally got back to us with a new proposal that was for half the space of the original one at a cost of $3000 more!!! That's saving us money? When confronted, she blamed the former planner (her employee) and told us, "I'm trying to work with you." This of course is all coming from the owner.
Needless to say it was very stressful and disappointing but was a blessing in disguise that we chose to find a new venue. I would never work with someone who runs her business this way and caution anyone considering it.