We were ready to get rid of our carpeting but Jason and his trainee got them looking like they did when we bought our house three years ago. We decided to look for Chem Dry in AZ for the same reason we used them when we lived in PA - we have kids and a dog and their cleaning solutions are the safest.
Because they are a franchise business, please know this review is only for Oasis Chem-Dry, not other Chem_Dry franchises in the Phoenix area. They may be good, they may not, our experience is only with Oasis.
Jason is very experienced, conscientious and professional. He was training someone and doing an excellent job explaining and checking any work not done by him personally.
Here's the rundown:
Carpet results A+++ They got out pet stains other carpet cleaners couldn't, and the overall cleaning was FAR superior to the other carpet cleaner we've used in AZ.
Upholstery Cleaning: A+++ They got out our dog's accidents on our new couch AND the ink stain from a pen that leaked. AND..AND.. they helped me stay in budget. The cost for cleaning a huge sectional when only a few places needed it was really bugging me and Jason offered an alternative of just cushion cleaning. That gets repeat business from our family!
Tile and grout cleaning: A++ Good job, the grout really needed it, but at a basic cost and 59 cents a foot, we needed to pick the most visible areas to stick close to budget. This is the first time we had our tile floors professionally cleaned and they looked cleaner, but there were some puddles and splotches around the house. I don't know if that's normal for tile cleaning or not.
This is the Chem-Dry to go to in Phoenix!