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  • I will give this location 2 stars only because I have not had a bad experience with the employees here. They are very nice and decent customer service. I am a regular at Starbucks, and usually I go to the location on Losee and Centennial inside Smiths. When I don't feel like going inside, I will come to this location but it's a mistake every time. The majority of the time I come here, I would say 8/10, my drink is wrong. I order a grande iced coffee with cream and sweetener - a very simple drink in comparison to many others. Every time there is either loads of creamer, sweetener, or just no sweetener at all. Being that this is the second time within 2 days that I have to drive back through the drive thru to have my coffee fixed, I am annoyed. This time, when I drove back around and asked the woman if I could have sweetener added, she did a long sigh and turned around to fix it. I don't know if she was frustrated with her coworkers about the mistake or me but Im not paying a ridiculous amount just to end up throwing it away because I won't drink the coffee. They fix my coffee each time with no problem, and although I do appreciate that I would prefer my coffee to be correct the first time. This location just seems to be very unorganized. Do not come to this location if you are in a rush, as the line takes ages and inside is no better. Always taste your drink before driving off, or even walking out because they have also made mistakes on my drink when I go inside. Usually I would not complain about something like this and just be relieved they fixed it, but I don't come here as a coffee lover to get a messed up overpriced drink - that could start anyone's morning off wrong!
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