These seem to be everywhere in Arizona.
We got in just before closing and the staff were just milling around, no doubt waiting for the place to close up so that they could go home.
So despite there being one more person in line, they only were taking orders from one person. Perhaps they had done their fair share of the work that day.
The sandwich was meaty and tasty albeit a cold sandwich. The cookie was pretty good but doesn't compare to the gooiness that you get when you check into a Doubletree hotel!
All in all, an average sandwich cafe that is super busy from the looks of other locations but is still basically like a fast food joint. -1 star for the less than stellar service.