Came here to purchase an iPad a couple days ago and the sale went smoothly with Vargas. He gave great service. We found a something wrong with the iPad so we decided to exchange it, and we did the transaction with my credit card. My bf called to see if I had to be there for the exchange and the lady he was talking to said no, it shouldn't be a problem if it's just an exchange. So he goes in without me and an older lady (not going to mention her name) says that he is not able to do the exchange without me, and he told her that the other lady said it would be fine but the older lady said "she's new and she doesn't know anything..." Seriously. So whatever, we come in today and it's the same old lady he had an encounter with yesterday that "helped" us. He found something else, blah blah blah, she needed the manager for something and all he did was ignore her. He was a short asian guy.
This place needs to get it together, I'm sure it's not everyone in here but they all need to be on the same page.