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| - I will not be returning to this restaurant again. I ordered 30 meals for a lunch we provide to senior citizens and had a horrible experience. To start, it was difficult to place the order because the manager was not available the first two times I called and no one else could take the order. Then, when I did place the order and told them we are tax exempt, he still quoted me a price with tax. Not realizing that he included tax, I told him it was a bit high compared to what I expected. He offered to give me a discount and brought the price down 10%. I was appreciative for that since we are a non-profit and have to keep our costs down.
Well, when I arrived to pick up the order, I asked for a receipt showing what I paid for and they could not provide me with one because of the discount. During this discussion, I discovered that my 10% discount was applied to the total INCLUDING tax! So he really gave me a 2% discount since we don't pay tax to begin with. The man who was there (Surprise, the manager was not there again) was very nice and tried to help me. He called the manager on the phone so he could figure out how to give me the receipt I needed, but the manager was very rude. When I explained the situation and what I needed, he said he couldn't do it because the register doesn't allow him to. His best offer was to charge me full price so that I could have a receipt that matched the credit card slip.
When I got the order back to the office and began serving to our clients, we were not pleased. The order was chicken breast kabobs, rice, salad, and pita bread. The chicken was dry, the salad was just chopped iceberg lettuce, and the pita was cold and some pieces were moldy. The only thing I can compliment them on is the flavor of the rice.
They charged me for 30 individual meals, and fortunately, we had a few cancellations because they did not provide enough chicken to feed 30 people. I agreed to allow them to provide the food in catering trays rather than box up 30 meals, but all this allowed them to do was short us.
This was not the first time we had ordered from them, but it will be the last after the treatment I received and the frustration of the whole experience.
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