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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I read the reviews here before I decided to join in march 2016. When I first went in to check it out, Noelle was the one that showed me around and explained how the membership worked. I remember they seemed busy but she took the time to answer all my questions. I was hesitant about this place since the review rating on here was bad, but it was super close to my house so I went back a week later and joined- Also because Noelle gave me a good impression of the place. Since March of 2016, ive never had any issues. I even froze my account for two months - never had any billing/money issues at all. There was a time I wasn't happy with the lotion I bought- two days later, Noelle asked me how I liked the lotion I bought. I told her the truth that I wasn't happy with the lotion. I didn't even ask her for anything, but she let me exchange it with a better lotion. The staff members always greet me when I walk in and out the door. Most of the time they're good at helping me out right away as soon as I walk in. The place always seem clean. Never had any issues with cleanliness. There was a time when there was a confusion when I was suppose to get my 6months reward. Guess it didn't show up in the computer or something. But noelle left a comment on my account for me, and next month when I was suppose to get the reward, the district manager also helped me out and let me use the reward. Didn't have any issues at all. The district manager was also nice. Not sure what his name is. I read some reviews on here. Seems like some people get upset how the staff members always try to sell them lotions. Well at least they make it super simple and ask "do you need any new lotions?" . They never sound like a car salesman lol. They're a business and need to make money. Of course they're gonna try and sell some stuff to you lol. Just say no and move on. I also noticed most upset people on here are spray tanners? I don't spray tan, I use their beds. So I'm not sure how good the customer service is when it comes to spray tan... Overall, I'm happy with this location.
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