I purchased a new PriusV at Right Toyota recently. The sales associate assisting me was Spencer Koenig, a smart, thoughtful and very polite professional. Spencer made my experience completely pleasant. Initially I went to a different dealership and had a very uncomfortable experience with a salesman who was disrespectful of me and gave me a "hard sell" treatment. I am so glad I came to Right Toyota. They gave me a great deal with great financing, and the whole process was easy, and actually fun. I even enjoyed the transaction thanks to a man called Nick in the Financing Department who was extra kind and helpful. I had my first experience with the service department when my seats were traded up for leather seats, and I was given a rental car for free. I love that the Enterprise rental agency is right there on site within the service office. Last week I had the first routine maintenance appointment. The Service Department gets 5 stars for intelligence, friendliness and efficiency.