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| - I've been shopping at this store, since I lived within walking distance of it. I moved, and another fine Home Depot store was closer to my new residence, but "old habits die hard," so I decided to continue trading at this location, and here are my reasons why:
Mike D. (known as "The Bomb")
Jimmy S. (works in the windows/screens/doors area)
Joanne B. (cashier)
Pearl (Cashier)
and
Ed (Assistant Store Manager)
These folks (and many more like them, whose names I've probably forgotten over the years) treat me with the utmost courtesy and friendliness, every time I enter their location.
I don't spend all that much money there, but whenever I have home improvement or hardware needs, this store is the only one that comes to my mind.
The fact is, ANYONE can sell you a screwdriver (including a BARTENDER!), but with me, it is HOW it is sold. I don't concern myself (too much) with prices and brand names, but I seriously think about WHERE I will make my purchase, and when all is said and done, the EMPLOYEES (Staff) are what cause me to return (or to NEVER return).
I've never met a rude employee at this store; I'm always greeted with a smile and a friendly "May I help you with something?"
If I have any kind of problem at my home, there's always an "expert" in the store, to help me get it solved, and you can bet that they go out of their way to solve it, too. I have never exited that store, without a huge SMILE on my face.
When I went in today (April 26, 2012), I was again reminded how wonderful their sense of humor is, with some of the staff members.
After I was asked what I needed, I replied, "I'm just window shopping."
The employee said, totally deadpan, "Windows are at Aisle 33."
I almost got a stomach ache from laughing so hard, and there was NO EXTRA CHARGE for humor. (I know, because I couldn't find it noted on my receipt.)
Do you want to feel SPECIAL and IMPORTANT, no matter what? Then visit THIS store, and you'll see, first-hand, how the associates reflect honorably on their store manager, Dave.
I refuse to go anywhere else, unless I'm out of town.
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