After being thoroughly disappointed by Cox for 3 months now, we decided to take the risk and switch to Century Link. The install went smoothly - the technician was helpful and nice. He tacked down all the wiring that the Cox guys just left loose. He did leave our phones unhooked so I had to connect them after he left, which was a little bit of a nuisance.
So far we're enjoying the Century Link service. Phone: no issues. Television: I like the guide and some of the options so much more than Cox. It's a little annoying that the main box doesn't have the time on it. I took that for granted with all the cable companies in the past. Internet: good speed for surfing, etc and have not had any disruptions yet. But I've noticed it's a little slow if I'm trying to watch a clip or video on youtube or something (and I opted for the fastest internet they offered). That's been a little frustrating but I don't watch things often enough where it's really affected me yet.
I have yet to receive the bonus incentive, which isn't slated to get here for a few months. Also, the salesperson at CenturyLink, who was very nice, offered to credit us the amount of the installation, which I won't see until we get our first bill. So I'll update my review at that time and I'm sure I'll have some more real experience with Century Link then. But so far, so good.