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  • I'm not sure where all of these negative reviews are coming from. This salon is by far the most clean and professional nail salon in Las Vegas (aside from spas in major casinos, of course). Even if Polished wasn't less than 2 miles from my house, I would literally drive anywhere in Vegas to get there. I always get a gel manicure. They have the biggest selection of gel in town (at least out of the 20+ different nail salons I've been to). Their space is clean and classy. The decorations are really beautiful and the staff is very friendly. Also, their prices are STANDARD.... when they could easily get away with charging more because of the "experience." And by experience, I mean the fact that their employees are courteous and the ambiance is relaxing. The employees do not yell or scream or have conversations with one another (in another language) while acting like the customer isn't even there. Personally, I really appreciate that because it makes me feel much more comfortable and included (for lack of a better word). I've had my nails done here too many times to count. And of those "too many times," I had only ONE bad experience. And that one bad experience was likely due to the fact that it was a Wednesday night right before they closed and it was obvious that all of the technicians were tired and ready to go home. My bad experience was only bad because I felt a little rushed and because the gel on my nail started peeling off within a couple of days. But, I called the salon and they were very kind and apologetic and told me to come in immediately so they could to fix my nails. Apparently, they have a week guarantee on all gel manicures. You can't beat that!! Yes, this place is busy and yes, it might be hard to get an appointment. But can you blame them for having a successful business? No..or at least you shouldn't! Lack of availability for walk-ins usually indicates above-average product/service. Make an appointment online in advance and you won't have any problems! :)
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