Not sure about these negative reviews. Maybe I haven't been there late enough?
I'm posting this after going three times with friends. We've had a blast playing the different games and drinking good beer. It's such an awesome space. Huge and accommodates a lot of people. I really dig the energy.
I don't think the establishment should be rated poorly because some people get too drunk. From my experience, the bartenders were very friendly and the time last week when our food was slow, they apologized profusely for it, even though it really wasn't a big deal to us. My girlfriend, visiting Cleveland for only the second time, seemed to enjoy herself.