They deserve NO STARS!!! The staff are the worst & very unprofessional! If your going to text or play games on your phone while on COMPANY time, or have a full on conversation on your COMPANY phone with your girlfriend about your upcoming vacation while laughing & talking so loud, at least try to hide it & keep your voice down in front of patients.
Checked my son in @ 610pm, wasn't pulled back til 9pm & seen @ 920pm for 3 min & finally left @ 945pm.
Prior to being pulled back, after 2 hours of waiting, I kindly ask the check in lady if she can give me an estimate of how long til my son gets called, she lied & said she didn't know! The only reason why I know she lied is because I'm in the same field & she can clearly see the schedule!
I don't mind waiting 1-2 hrs because it's a walk in clinic but 3.5 hrs is ridiculous! I only came here because it was close to my daughter while she practices & I didn't want to go elsewhere after waiting so long because I knew my son had the flu.