For an emergency clinic they were great, my dog hadn't been acting right and looked like he was hurting. They took my concerns and treated him gently and with extra care. Pets are family they understood that. Didn't get to see the doctor at discharge, she followed up later that evening, it was Awesome the way she wanted to make sure he was doing okay people Luv our little guy for being a calm in nature chihuahua, plus she wanted to make sure I had no questions. Found our new vet! Now the cost knocks it down to 4 outta 5 stars, I feel I got what I paid for with regard to a thorough exam and meds for home