I used to love this place because of the reserved and reclining seats. HOWEVER, there are now two concession lines which are not clearly labeled and have some sort of fabric divider that says "premier," but it is between the two queues which does not allow one to clearly identify the queue for the lower class and the special class queue. If there are any other identifying features, they were missed due to the crowds. Apparently, we entered the wrong queue and were asked to leave. Decided popcorn and soda were not worth my pride. The seats are still nice, but I believe this experience will make my future choice a Harkins' theater. If you don't mind prioritized popcorn purchasing, this may be an acceptable choice.