This review is for Christina R. We have actually had her do labs for our kids at three different locations. The first time was at a different location, and it started with a phlebotomist that was not nice, and not effective. A very unpleasant and traumatizing event for my son was rescued when Christina and another really nice phlebotomist (who happened to have a hearing impairment) came and took over. I was very touched at the kindness of both of them. We try to seek out Christina now, and I would look for the gentleman, too (but I didn't get his name). She goes out of her way to help kids feel comfortable and takes the time to find the best vein. I believe she does something to make it not hurt! I truly appreciate her care.