The food is pretty good - bibimbap much better than anticipated. The toast dessert is not bad at all but you're start to feel full to the point of being sick if you're less than 3 ppl sharing. Overall I don't have much to say about the food: just decent but not outstanding.
The service however I find is absolutely AWFUL. And it doesn't matter whether you order in English or Mandarin, they will never take any particular requests seriously. Today was my second time going. We requested dessert (sago) to come right after the main dishes but it didn't come until over 45 minutes afterwards. So after we were done eating main dishes, we asked our waitress to bring the sago. The restaurant was half-empty, only one waitress was even on the floor at all and everyone was impatient. I went up to the kitchen desk to ask why a simple SAGO was taking so long and they were extremely rude, asking me "Why are you here? You want the sago like... now? Or do you not want it?" jesus christ I don't understand how this is even called customer service at all. Extremely disappointing. They completely forgot about the dessert (even though they always print an order confirmation prior to serving) and it came in less than 5 minutes after my complaint.
Would not recommend if you like your food in specific orders, don't have 2.5 hours to spend in one restaurant, or care about customer service in general. This review would have been 4 stars if it were food only.