On a Monday night I called lucky cab at 12AM for a cab to take me to The Wynn. The dispatcher said there was a cab right by my address and would be there in less than 5 minutes and we should be waiting downstairs for it. We rushed downstairs and were expecting a cab to arrive soon.
But then 15 minutes went by. I called again and the dispatcher acted all confused as to why a cab didn't show and said we probably missed it.
I asked the guys that work the valet in my building if a cab had come before we got downstairs and they said NO. So the dispatcher lied.
She sent another cab and said it would be there soon. We waited another TWENTY MINUTES and NO ONE CAME.
At that point my roommate who was upstairs came down and got her car from valet and drove us. Literally as we were leaving we passed the lucky cab. And I watched valet tell him it was too late. And I didn't feel bad at all.
Terrible service.