If there were a 1/4 of a star then that would do it. One star is too generous. From the beginning of my service it was a train wreck. I ordered service they forgot to put in the full work order. I found out a week and a half later. They apologized then they billed me incorrectly. Then I went to Wal-Mart their rep promised me the world delivered on nothing. I cancelled service. They were supposed to revert me back to the 19.99 for 12 months. They didnt then the rep credited me and said all is fine .the next month I got a bill for 67. I called and am given the runaround by 3 department s. Then ask to speak w a supervisor im hung up on call back get a supervisor mayhem read a script then ask for a supervisor and she's a C u next Tuesday. I ask for a manager and tilde her I was going to review on yelp. She said do it. So I did. failed to honor their promises and get away with it. It a shame