I cannot believe this place has had such dismal reviews!
I got the Groupon to have 3 moles removed. When calling in to make my appointment they got me in within the week. I will say the office is a little hard to find in the plaza it is located in. Better signage would be very helpful. There is the Bellagio Executive Office and then around the corner from there is the actual physicians office. But no big deal. The people at the front desk where a little busy but were kind, professional, and prompt at greeting me and giving me my paperwork. I went back within 5 mins of arriving with an incredibly pleasant medical assistant who asked thorough questions and explained the procedure and after care very well. The MA asked if it was okay with me that she started my numbing injections, and since I know that MA's provide injections all the time, I was of course okay with that. I did ask her why she asked if it was okay and she explained some patient's want the physician to give the injections. Ummmmm....okay? Why? But I appreciated her thought to ask and make sure it was okay with me.
She left to get the doctor and Dr. Kim came right in within 2 mins. He had a great bedside manner and was very professional. He gave a brief run down of what he was going to do (all the same info the MA already gave) and asked if I had any questions. He definitely put my mind at ease. He got to work and was totally done within 15 mins. Although quick- it didnt feel rushed at all. He reminded me of the aftercare treatment and handed me a card with info on other services they offer and I was out the door. This place is a little far from my home so I was also very pleased that I didnt have to schedule a second appointment after a consultation.
Using Groupon for this kind of stuff can be tricky and I know it has left a bad taste in some peoples mouths- you are getting something cheap and you figure they are going to try to hard sell you on other things while you are there- or treat you like a "cheap" customer- not at all the case here.
I will also add that I was quoted over $400 at a different doctors office for the exact same procedure that ended up costing me $84 when it was all said and done. The price quoted on Groupon was exactly what I paid and it was easy and excellent service. I will gladly come back to this office if I ever have the need again, and I will absolutely refer my friends here.