Quality Towing is in the business of stealing lawfully parked vehicles and then extorting hundreds and even thousands of dollars from the vehicle's owner using illegal lien filings and by illegally refusing to release vehicles to the rightful owners, thereby running up exorbitant daily storage fees... Even when the owners offer to pay outstanding towing fees! My own personal nightmare started when Quality Towing began offering bribes to my apartment complex security guard for each vehicle he would allow Quality Towing to steal via their tow trucks. My 2013 Chevy Camaro was properly registered with the apartment complex and legally parked in one of my assigned parking spots when a neighbor witnessed a Quality Towing truck hauling my Camaro out of my apartment complex. The security guard received $25 bribes for each of the 8 vehicles stolen by tow trucks from Quality Towing that single day. When I went to Quality Towing offices the next day and presented my ownership documents and drivers license, they refused to release the vehicle. This went on for two more subsequent visits with me presenting an ever increasing volume of various documents showing the Camaro was mine, that it was insured, that registration was renewed and that the address was corrected. Finally, on day 8 following Quality Towing's theft of my vehicle, they charged me $600 for 9 days if storage and released it to me. Quality Towing had damaged the vehicle and stolen an iPad that had been left in the vehicle.
Quality Towing staff was rude and abusive throughout the entire process, both on the phone and in person.