This location is casual with a high noise level. Now that it is patio session, the outdoor seating area definitely fills up quickly. I've been to many of the franchise but I feel that this location is a tad disorganized and I find it really difficult to get any server to come to your table. Interior is decently clean but a little crowded. I ordered the special platter where you can get boneless chicken and 10 wings with sweet potato fries. The boneless chicken were very dry that I had no choice but to order a ginger ale to wash it down. It took a good 5 minutes to get a server then the first waitress forgot so we had to call over another server who got it after 3 minutes when we were seated pretty much next to the bar. She brought the ginger ale with white things floating in them so we had to call for another server who came quickly and exchanged it quite rapidly. Unfortunately, by the time we finally got a drinkable ginger ale I pretty much finished my meal. I most likely won't recommend this location to a friend.