I definitely recommend Hot Rod for piercings! I had an ear cuff for about 2 years and decided it was kind of stupid to not just get the actual piercing when it started catching on the edges in my sleep. I had a couple of minutes on my way home one night, so after getting recommendations from friends I gave Hot Rod a call to figure out pricing and availability. I spoke with William on the phone and he was friendly and knowledgable...and conveniently was open when I called. I came in and showed him what I wanted pierced, he knew exactly what needed to be done, and was able to quickly explain everything to me. He also managed to get the cuff off of my ear (not easy at this point) and pierce it in the exact spot I wanted. He was friendly, quick, efficient, and made the whole thing pretty painless. Everything was sterile and clean and made me very comfortable. It's been almost a week since I got it pierced and I'm pleasantly surprised by how little the whole thing hurt. It's healing well and I'm happy I finally got it done. If I decide to get anything else pierced I'll definitely go back!