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  • Worst service experience! Don't waste your money at this location. As we arrived there was no one to greet us at the front. Then the hostess finally ran up front and offered us self seating in the "lounge" (Bar) area. We were fine with that except three of the available tables were dirty! We stood there looking around for someone to clean a table for us. I went back to the front to ask the hostess for assistance but she was missing again. As I went back into the lounge area my husband was already asking the female bartender if someone could clean a table for us? She replied rudely with "Someone will be there in a min!" Me and my husband looked around to see who she was talking about because nobody was on the way to clean it. We stood there for at least 3 full minutes watching employees talking near the computers and walking around doing much of nothing. Finally a server came out with food for her table and offered to clean the table for us. I noticed the bartender was just talking with with her customer not really doing anything important so I don't understand why she couldn't have cleaned the table for us. Anyway we ordered our drinks and they brought us our margaritas without the shakers? Like what is happening here? That's when the server and bartender tells us that they don't serve Patron presidentaes in the shakers (Which is how we get them everywhere else) because according to them they will leak everywhere! Then one of the them tells us "Well that's not what you ordered." So now it's our fault? Look we know what we ordered and this staff is full of excuses! Not to mention that we never seen a manager ANYWHERE while we were here. At that point we just canceled our orders and left! We will continue to go to the Chandler location instead! Where the cleanliness and service is by far better!
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