My wife and I have tried various other vape shops in the past, and although we never had any real problems with the others, none of them impressed us.....until we walked into OB&U today.
The shop is very nice, well stocked, and extremely comfortable. Both Bethany and TJ were great! You always hear that quality customer service is a thing of the past, and unfortunately, in many cases that is true....but I can tell you without hesitation that OB&U is the exception.
I realize that there are a growing number of vape shops opening around the valley, and many people would usually go to the shop closest to their home. In the case of OB&U, even if you don't live in the Gilbert area, they are definately worth the drive!!