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  • What's up with the consistent bad service reviews on here? Came to this location for the first time. Granted it was a Friday night about 7:30 but there was an air of rudeness from the hostess stand until the end. Waited over 10 minutes to be greeted and, as hubby got up to ask for someone, a server came by and asked if he could help us even though he wasn't our server (he noticed us sitting there after he had greeted two of his new tables). He was nice enough to ask for our drink order. When our server came over, she didn't express any apology and seemed frazzled. My hubby and I have been in the industry for many years so we can always understand a busy night but usually you see your server working hard around you. Ours was nowhere to be seen (and didn't seem to be in another section since you can see the whole restaurant), so it left us and other tables around us with empty drinks and annoyed faces. I was starving so when my pad Thai came with shrimp (which is an up charge that I did not ask for and simply ordered "pad Thai") I did not send it back. My hubby is allergic to shrimp so he didn't get to try and as planned since it didn't come with the chicken I had wanted. And, of course, it was charged that way on the bill so not the kitchen's fault. Server just adding up charges or simple mistake? I don't know. With two kids it wasn't worth the extra dollar to complain at this point. I just wants to eat and get out. I did think the pad Thai had good flavor and my husband enjoyed his steak. The true kicker to the end was, as we were exiting, our server that we could never see was just up front chatting to the 2 hostesses in what you could tell was casual conversation. I could not help but give her a state and roll my eyes. I have not been annoyed by going out to eat in so long and she really ruined it for me. So much for going to a new place and trying to give High St a chance as we live in the area and typically go to Desert Ridge instead. Should have just headed back to our usual spots....
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