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| - Here we are. I came alone to Joey tonight on 16th Feb (and I come twice every weeks AT LEAST...) and I had a long bad day, the team took good care of me as usual BUT the manager offered an unexpected extra dessert for me. That is the thing, I go and went to the most expensive or notorious places in Toronto downtown, but most of those fancy places (even the ones with a waiting list) are not even close to the customer service I can get at Joey.
Thank you Brandon (one of the manager I think) for being considerate towards his clientele. This is what I called " Customer Service ".
This is exceptional, professional but this is an experience that I won't forget. Myself as a manager, this is what I expect from places where I go several time a week, even the ones more expensive than Joey !
Every time I come here I am happy with the service, the staff, the service, the food, the atmosphere, I'm satisfied. So again, my advice to other places in Toronto, you should learn from Joey.
Thank you, 5 stars well deserved, good job guys
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