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| - Admittedly, this place is a pain in the patootie to find. If you're not familiar with the area and the parking situation, you might find yourself a little lost and annoyed, especially since parking isn't free. You have to park at the Bank of America Center parking (6th floor) and then walk in through the weird motion-sensor double doors that both swing open when you get close. Walk all the way forward through the lobby and over the skybridge (either one) into the "plaza" area. Ignore all the signs, as none of them will say any names of any place that will help you. With the parking area and skybridge behind you, Steven Moore will be on the left side of the plaza.
I was immediately greeted upon walking in and taken over to the opticians. Right away, the woman helping me expertly recognized the features of my face that significantly narrowed down my eyeglass search. I'm Asian, so the bridge of my nose doesn't do anything to help prop up regular frames, especially if there is no nose piece. I've also got a rounder face, which means I can't wear those stupid cute little petite frames or the cat eye frames that are annoyingly popular and pervasive right now. But I didn't have to say any of these things. It wasn't an airheaded sales person who just absent-mindedly pointed me to whatever was in style. She actually did her job. YAY.
The customer service was excellent, and they have a huge selection of frames for every kind of face. I was so pleased. I wanted to shop around a little more, but I decided I'd stop right here. She was upfront with the cost of the lenses, frames, everything. She pulled up my insurance right away and explained very clearly the pros and cons of this or that. We found a nice plastic frame for me, which usually is a no-go for ye olde Asian face, but she mentioned that we can actually get a nose piece added to it. YES. Sold.
Highly recommend! I can't wait to get my glasses!
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