We have never had even a decent experience at this location - in fact, the trip back to this particular store was the first in about 5 years.... Now we remember why....
My boyfriend and I met another couple there and they were seated and waiting when we got there - service should have been established by this time.. But NOOO.
It look about 20 minutes to get our drinks, the water that we ordered at the same time as our cocktails never came.
The waiter did not get one single food order correct at the table and seemed upset when our friends requested the rest of their order. The food was average at best and the service was horrible for the restaurant not being very busy.
The manager/supervisor was busy flirting with the female wait staff by the bar while other tables waited for drink refills and to order.
Horrible experience -we will not go back to that location and think if it IS a franchise, the parent corp should come in and bring them up to quality standards.