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  • Horrible experience. Shop somewhere else. I saw the bad reviews but stupid me bough there anyway. Purchased a 3k bedroom set. It came cracked blemished and parts missing. I refused most of the items and kept the cracked bed because they said they would fix it later. The lady on the phone at customer service scolded me for accepting the bed, she said it would take a month to get the part. I said just send me a new bed if that's faster, she said since I accepted the cracked one it was my fault and I would have to wait for the part. I asked for delivery times and they refused saying the computer makes the times. They only came to my neighborhood two times a week and you had to be home all day. No customer service. They were just indifferent to it all. They admitted they had quality control problems and poor customer service, I spoke to management, also indifferent. Salesman and recording you will listen to for a min of ten to fifteen min states that all their furniture is made in the USA. Soon as I saw them unpacking it I saw the tags saying made in Vietnam. Unbelievable how they just lie to you. Run don't walk from there.
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