Went during one of the busiest tourist weekends on a Sunday afternoon. The place was completely dead, save for a table on the patio. I didn't understand the $12 menu option at first so I went in to ask, before being seated. After deciding it sounded like a good idea, I asked to get seated on the patio, and the waiter indicated that I could go ahead and pick a seat. After waiting over 5 minutes and having the waiter look right at us, he still didn't come and ask our orders, like we didn't even exist.
A few moments later, someone tossed a burning cigarette butt onto my lap from a window above - not the restaurant's fault
I know, but that did it for me and we left without even being served.
The wait staff should really pay more attention to the customers and serve them when they're at a table.