I placed an order over the phone with a design I found online at 1800 flowers. They told me to call a local Vegas shop and to give them the code of the arrangement online and they should be able to do it for me and deliver it at the time needed. I called Vegas flowers and the gentleman over the phone was really helpful. I had to order for first time ever (in USA) an arrangement for a funeral that had to be delivered before 8:00 am due to the funeral home request. I also requested if I could see the flowers before they deliver them to make sure it looked as the picture, he said they don't normally do it but hey could do it for me. They text me a picture the night before of the delivery, at the beginning I was a little disappointed since the arrangement didn't look as the picture. The lady who texted me the picture, explained me that the flowers were really fresh and that should be good to go in the morning. The next morning the arrangement looked beautiful and as close to the picture as possible ( they do explain that they do their best to have the arrangement look as close as the picture) Over all I had a really good experience from placing the order, to delivery on time and final product. Next time I have to send flowers I will use this local shop since I had a really good experience.