I always get coupons sent in the mail so I came here to get an oil change for my car. Bob was very friendly and I made an appointment. He even gave me a discount on top of my coupon. I walked away with paying exactly what he told me and no surprise hidden charges or extra fees. He told me upfront what I was paying. They exam my car as well and gave me ideas on what needed to be done in the future. Oil change took about an hour. I was satisfied and happy with the service.