Bruno's @ 2055 Avenue Road:
High-priced prepared foods but some very good ones, including the deli meats. But the service, particularly at the raw meat counter, is the worst I have come across in years. Totally indifferent servers who look like they are doing you the biggest favour by finally noticing that you are standing there waiting to be looked after. No hi, no thanks, no how's your day going. Nothing. The worst.
I require carryout from time to time. You'd think the carryout guys could feign interest in a customer. I tip well each and every time my groceries are carried to my car. Surly silence in return. I have used carryout at other grocery stores and the guys are personable and fun. Sure, they're probably paid squat but seriously, Bruno, pay your guys or find some who can at least mumble something. I feel like I'm imposing when this is a service offered by the store.
This is a shame because Bruno's is known for its quality meats but I refuse to be treated as invisible at the meat counter when there are no other customers in the area. I don't require entertainment, but acknowledgement can go a long way to bringing me back as a customer.