I could not be happier that this place is no longer in Ballantyne! The staff has no idea how to treat its customers! I tried to visit this location for a consult on wedding cupcakes and was treated as though they didn't have time for me even though I set up an appt a month in advance! So happy I went with another company that was more than happy to fulfill my order and give me the service I deserved. Goodbye and good riddance!