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  • If I could give -stars they'd get at least a -100 rating. This place SUCKS!!! DO NOT use them!! My home warranty sent them and I will never let them be sent again. It's been since late August and my issue is still not fixed. They are so incompetent and don't know what they are doing. After waiting a couple of days I finally called them to schedule an appt. The first technician came out and said I can look at the problem and send for the authorization but can't do anything today everything's closed. He left, warranty co called next day with authorization information and I had to call plumbers again since it was 2-3 days and they had not called. Scheduled again in a few days, different tech shows up and says oh I don't have parts thought this was for an authorization. When looked closer at the paperwork it showed that info but parts not ordered, he left. Called warranty co and plumbing co said they would send someone back to do the repair, no one showed up and I sat there all day waiting. I was finally able to get my home warranty to send another company. Long story short the new company responded right away and the issue is being resolved. The girls on the phone were dumbs as rocks and kept putting me on hold for long periods of time and these techs show up and don't know what the hell's going on. Never, ever use them!! I'm baffled how places like this stay in business!!
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