I have now been to the Claim Jumper twice in my life. The first time was several years ago and I don't remember much except that I felt it was over priced. Nothing spectacular for the price, it was no Ruth Chris's. Then for my sons 17th birthday we decided to go, per my fathers suggestion. When we go there it took several minutes to seat our group of 7, despite there being a lot of seats. We were seated in the back of the restaurant. We ordered drinks, those took 15 minutes. Then appetizers and dinner. We got our appetizers, then less than five minutes later our salads. Then as if there was no though to it our dinner. This was a problem because there was no room left on the table. AS if that was not bad enough we had asked the waitress to put a rush on the kids pizzas because they were hungry. So to recap the adults had received their appetizers, salad and dinner and still not pizzas. Finally since our waitress was no where to be found my husband had to go and track down the manager to find out about the pizza. My kids were starving and unfortunately they did not like the shrimp and pasta dishes that the rest of us had, so my husband gave up most of his steak and fries to our kids. After another 10 minutes the pizza arrived. The manager threw the waitress under the bus and said it was because she did not do something and that the pizza and hot foods are two different kitchens. That may be the case but how long would we have waited for the pizza if my husband had not gone and complained. I was almost done before the pizza showed up. Wow, I am completely venting, guess t was because it was my sons birthday and it was bugging me that everything was going terrible at dinner. We won't be giving this place a try again. Next time we will go to Chili's!