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| - The food is decent but it's incredibly vexing how their iPad is never turned on or set up for use with Belly (a frequent customer app where you accrue points for each visit that can be redeemed for free food/drink/merch). I know it's poor conduct and unhelpful to others to write an entire review just to complain about a single thing, but the past half dozen times I've been here they don't have the app up and running... not only can you not accrue points, but you can't redeem points you've built up either. SO, if you're thinking about coming to Dave's to use your points for a free lunch (like yours truly has done), you'll be unpleasantly surprised to find that you can't.
THAT SAID, the food is good, Expensive, yes (again, why it's important that they have their iPad/Belly app running!), but good... and by good I mean you'll like the food if you're into crusty sandwich bread that MAY be too small for the amount of ingredients that go into them (no really, your meat/lettuce and any sauce will shoot out of the bun as soon as you take your first bite). I'm not used to having to be strategic about how I eat my food, but with these subs you'll need to vigilant. Every sandwich comes with a pickle spear. I typically hate pickles but these ones are extremely good for some reason. I mentioned this to the owner years and years ago (I used to frequent the Chagrin Falls store where he works) and mysteriously his stores began selling jars of their pickles. Not saying I'm the reason why, but who knows.
BOTTOM LINE, don't come to this location if you're hoping to cash in on those Belly points.The pickles are the bomb, but my girlfriend is convinced they are more cucumbers than pickles... that may be so, but they are still hella good.
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