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  • I was hoping for the best but ended up with the worst. After planning a trip to see Cher in Las Vegas for my birthday I found myself in Las Vegas 2 weeks before the show. The year before I had gone to see Bette Middler and as we were leaving the show saw Neros but it looked like it was closed so we just past it up. This year I thought I would see if I could make reservations. I could so I did. After seeing the Cher show which was great and I'd do again in a heartbeat we made are way to Neros. We and 9:30 Reservations and got there really close to that time. We were asked to wait which ended up being about 15mins. To our surprise we were seated out side of the restaurant (Maybe they thought it was now a sidewalk cafĂ©). We were not asked if this was okay just shown to our table (which was also only 8 feet from the hostess stand). You could hear 2 different bands from this sidewalk table and could hardly hear what the other person had to say at the table. The waiter took our order. My sister had prime rib (she said how can they mess that up) I had some double cut pork. We both hand some broccoli side dish. She had a mixed drink I had a soft drink. We got the side dish about a minute before the main course (I thought they should had come at the same time) then about 3 minutes after that we were given our drinks. My sister kept asking just how does this knife work I can't seem to cut this prime rib. I said I know my pork is kind of hard to cut to but if you hold it this way it seems to work. We kept trying to work in these poor cuts of meat and each hand one bite of the side dish and said YIKES. My sister could only eat one piece of her prime rib. I only and three bites of my double cut pork and we looked at each other and said "this is the worst meal we had ever had". Since it was my Birthday and she was going to pay the bill I felt really bad and said "I know you were going to pay but we are not enjoying this at all so lets just get the check and I'll pay the bill and you can take me to dinner tomorrow okay?" she said "are you sure, well okay". We placed our napkins on the table looked directly at the waiter as he walked by us 2 times without even a second thought. Then the third time I stopped him and asked for the bill. When he came back with the bill he asked if everything was okay we said now that it was not and we were not happy. He asked if we wanted him to speak to the manager we said yes. He came back and said "I spoke to the manager and she would like to give you a dessert on the house". I was like you have got to be kidding me. We didn't even eat dinner and now you want to give us a dessert. I asked him to get the manager for me. By this time they have removed our none eaten dinner when she came over and asked what the problem was. I told her the story and she said "If you didn't like where we seated you , you should had said something at the time". as far as the dinner she just looked puzzled. Would I ever go there again NO! I did read one review and somebody had a 3 course meal for $39.00? We had to inedible dinners and the bill was $119.22 without tip. Since we didn't eat the meal we paid the $119.22 and did not feel a tip was in order.
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