I have been to Scaddabush for a few times. I love their pasta there.
My last visit wasn't the best cause I booked a table but when I arrived, I was advised that my table is not ready because the previous party was still finishing off. And I ended up having to wait for 30 mins with kids! Sucks! But they made up by giving us free appetizers which cheered me up a bit. I think most importantly is that they do care and try to make their customers happy.
I will go back again.