| rev:text
| - I am taking the time to inform you of my unacceptable dining experience at Mon Ami Gabi in Las Vegas on January 20, 2013, from 11am-1pm. We came with a group of 10 and were seated promptly, with our drink orders taken and fresh bread served. There were a few incidents where I found my dining experience unacceptable:
1. My friend ordered the corned beef hash, and shortly after ordering, the waiter returns and says they are out of corned beef hash. This is disappointing but acceptably okay, but given this is Las Vegas, and a huge restaurant, how do you run out of such a popular dish, especially at a time like Sunday Brunch? I wanted to order this but changed last minute after hearing the special.
2. The second incident was when our waiter told us the specials of the day, so I ordered the "Portobello" eggs Benedict. Except, when our food came, the waiter tells me it's "pork loin" eggs Benedict instead of "Portobello". The thing is, the waiter should've known what the specials were, and second, he should have came back and told me earlier, the same time he told my friend they had ran out of corned beef hash, that the special was not "Portobello" but "pork loin". I would've have elected to switch to something else. I do not want "pork loin" eggs Benedict, and my second choice would've been the corned beef hash, which the restaurant ran out of. The worst thing was that he told me when our food came, so it wasn't like I had any choice to change my order. I was starving and didn't want others to wait for my food to arrive so they could start eating while they already had their food served, and there wasn't really anything else I really wanted on the menu. Had the waiter informed me earlier, at least I could have ordered something else. The waiter, did however, said he would check back to see if I wanted to change my order, and when he did return to check back a long while after, I was more than three-quarters done with my food because I was way too hungry, and I wasn't enjoying the food, but merely eating just to fill up my stomach. I was rather upset by that.
3. The last incident was my other friend's hot water. She ordered a tea, and needed a refill in the hot water. The waiter took the pot, and never returned. When we asked the waiter about the hot water, he replied, "oh, we gave it to the other end of the table." Obviously, the waiter forgot about it and made it up. We ordered 3 hot teas, and now there were only 2 hot water pots. I mean, normally it wouldn't have been a huge issue, but I was already upset from my meal.
4. Given, we had a large party, but the wait was unbearably long. I was starving!
The service was nonetheless friendly, I wouldn't fault the waiter. The fressi, kale, warm bacon salad was good and light, however the bacon was cold. Both the chicken liver and pate were on par.
In conclusion, I was quite disappointed with my dining experience. The view was great, they had nice fresh bread (although the butter was cold and hard), and that's where it ends. Given, we had a large party, but the wait was unbearably long. I was starving!
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