So, I love Bojangles. I just don't love this location. No matter what time I go, there is always a line - YAY BOJANGLES. And that isn't my issue. My issue is that no matter how long the line is, there is NEVER an employee at the register the entire time. They walk away with no acknowledgement as to what they are doing. Today I went in for lunch. I took a late lunch and got there around 2:15pm. Most people are done with lunch by then. I witnessed 3 employees just standing there watching the line grow. The managers were working their butts off - but the girl at the register was so concerned about taking her break that she just walked away with a handful of us in line waiting to order. The manager walks up and says "Oh, I didn't realize there wasn't someone up here." Never an apology. I was second in line and stood there a good 10 minutes before any of us were ever helped.
I used to come to this location all the time because I worked 2 blocks away - before they had their fire (or whatever it was that caused them to close down for a few months) they were so great and I loved going to this location. But ever since they reopened it just hasn't been the same.