Basically Giant Eagle is like a Kroger except for the customer service part. Same crappy layouts, same products carried. But Giant Eagle (and this is not just at this one) has horrid customer service. Lanes are rarely staffed, no baggers usually, and as far as the scant employees on the floor, they won't even make eye contact. Worse still those that do, immediately give off the impression that you the shopper are bothering them.
The store is clean and has a limited menu restaurant (copy Buehler's much?) that serves beer. Wine selection is very good. Liquor store selection below average. Meat department offerings are poor. Produce department is average.