First off let me say this is the 3 rd time I have been here. Let me start from my first visit when she first opened her business here at this location.... I was extremely happy I got micros that took 5 1/2 no longer than 6 hours. Kiki did not do my hair I was okay with that she had the two sisters do it I was very happy. I'm very picky on my hair ( I know hair I'm from the hair capital yes Detroit) LOL . I was told 180.00 for my micros that was fine I even gave a tip at this appointment. I came back in January 2015 to get box braids and I wanted a big bun I asked Kiki could she do it because I liked the wy she did the other persons hair she said yes. When I got there she parted my hair and left I asked where she was going and she said she was moving today I said okay but you said you were going to do my hair... Okay so I moved pass that... Then the ladies kept going back and forth about how much to charge me Kiki told me 180.00 again and the other lady was saying 200.00 they were trying to hustle me so I said okay I'm not going over 200.00 and that was their tip since they tried to play me and pissed me off because they didn't even put my hiar in a bun talking about it was going to hurt I said this is what I came for I know it's going to be tender... Okay so I left there unhappy plus those braids kept me having a headache because I don't know how to put it up in a bun.... So my final and last appointment was last week Friday I called a couple of days and asked Kiki again if she could do my hair and she said she would call me back when she got home to look in her book... She never called me back so I gave her the benefit and called back thinking maybe she got busy or lost my number in the mist. I called back and the lady said I could come in with Kiki I get there and Kiki has another client in her chair... I said okay maybe it's not meant for Kiki to do my hair.... But I saw the lady who usually does it sitting down and two other women I figured she would do it again instead she had a other lady like in her mid 50's (and who was all in my phone) start my hair I explained that I DIDNT want my edges braided or the back close to my neck for these are the areas that pull and fall out and would make me bald.... I don't do bald... Okay after telling her several times Kiki tells her and she starts speaking in their language which I felt they were talking about me... Kiki showed me how unprofessional she really is she kept rolling her eyes. I don't know if it's their culture but she has lost a customer. Also just know if you have two braiders if someone else comes in your going to lose a braider... It took this older lady 8 hours I had to leave my back was killing me so bad. And when I get some my edges are all braided I paid and walked out. Kiki yelled BYE to me ...not thank you ...do you like your hair nothing.... Simply rude I'm never going back and I wasn't going to write a review because I never want to stop anyone's blessing but I have lost 3 braids and I'm on vacation pissed. So I will leave it up to you to decide if you want to go there.