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  • The service at this establishment is terrible. My mom and I went here earlier today, and there were 3 greeters who just sat there chit-chatting. Keep in mind there was not a line nor was it busy. They didn't even bother to look at us and they weren't professional. I had to literally say loudly, WE NEED A BOOTH NOT A BAR TABLE. Our server was slow and awkward. When we asked for our ticket and dessert it took the server 20 minutes and we didn't even get our dessert for which we were charged for. We wanted to leave and so we went up to register and asked another employee to ring us out. She was the most rude person in that place. She told us: "Well, your server has to take care of that" and they left us dangling there for 10 minutes. The woman at the register would not help us but kept adding her 2 cents in. They did remove the charge for dessert we did not get, and the manager didn't even bother to see us. This is by far one of most terrible places I have been to and I will not come back. So, my rate for this Red Robin is 2 out of 10.
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